The Best 3 Free Tools for Desktop Support Professionals

Display Driver Uninstaller

Display Driver Uninstaller (DDU) is something that every desktop professionals should have mainly on computers that may have Graphics cards that are required for the job such as Nvidia or even AMD cards.   You will find that every so often some driver updates causes a problem and this is a very good tool to uninstall the driver completely.     I will say this is open sourced and is very good for every day support when you might need to use this little utility for just those occasions.   You will find this free tool will be used more and more and you can even keep it on a USB drive as a way to use it offline when you need to do use it.   It’s very small and won’t need a big USB drive but this is only one of the few that you might have available to use on your USB drive.

Portable Apps

Portable Apps has so many portable applications that it would be hard to talk about all them.   However there are several that I will talk about that you can install on the USB drive.  Depending on the size of your USB portable drive you have will depend on what you might want to install on the drive.   However if you have a big enough USB drive, you could in theory install all available applications from Portable Apps and then you would be set.

  • Revo Uninstaller Portable — Great for those pesky programs that might not uninstall all the way or when something goes wrong with uninstalling programs.
  • HackthisPortable — Good for looking for viruses, and Trojans that might be on the system and gives you a run down on what might be running on any given system.
  • McAffeeStingerPortable and Kaserpky Task killer —  These are great apps for programs that you have issues with when they want to keep running even when you need them to not be loaded or running on a system.
  • CPUZPortable and GPUZPortable — great ways to find out even more about finding out what drivers you might need for GPU and looking at what type of CPU might be on any given system.  In case you needed to know.
  • Microsoft Safty Scanner — Great portable app that you can use on any Windows system in case you might have a Virus infection and is being blocked from being download or run locally.
  • CCleanderPortable —  Another great applications to use to clean the registry and other places in Windows that might be causing problems and helps fix some of the registry problems you might have.

As you can see there are several portable apps you can install on any given USB drive and have ready at moments notice if you ever need it.  So this is great tool that you can use for what ever you might come your way.

WinDirStat

WinDirStat is something that helps me find what might be hogging a system drive.  It is great and showing graphically what could be taking up the space of a hard drive.  It is portable and can be put on USB also but can also be download and used for many different reason but mostly when you need to find out why the hard drive is so full and how what you can delete to create space.  So this is something most Desktop Support people will use at one time or another.   I have used this several times in the past to find files that can be deleted, you just have to be careful what you delete and never touch anything in the Windows Directory or Program Files directory unless you want the system no run properly when you reboot.

These are what I have on my USB just in case I need them but these are only a few of them because there are even more tools that I use when I need them however this would start you on the right to having a powerful USB drive when you might need it.   Do you have a favorite tool that you want to let everyone else know about?  Why not leave a comment and tell people about it.

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Patch list for Patch Tuesday January 2009

I just got the update of what will be patched and what will I expect to be patched, Here is my list of what will be coming on Patch Tuesday, January 13, 2009:

  • [ad#ad2-right]Update for Windows Mail Junk E-mail Filter [January 2009] (KB905866) — Keeps those junk emails from getting into your system.
  • Windows Malicious Software Removal Tool – January 2009 (KB890830) — This is a usual thing for Microsoft and should not be messed with.
  • Windows XP Service Pack 3 (KB936929) — Changes made to the were made for the Metadata but nothing else.
  • Critical update — Microsoft Windows 2000 Service Pack 4, Windows XP Service Pack 2 and Windows XP Service Pack 3, Windows XP Professional x64 Edition and Windows XP Professional x64 Edition Service Pack 2,  Windows Server 2003 Service Pack 1 and Windows Server 2003 Service Pack 2, Windows Server 2003 x64 Edition and Windows Server 2003 x64 Edition Service Pack 2,Windows Server 2003 with SP1 for Itanium-based Systems and Windows Server 2003 with SP2 for Itanium-based Systems.
  • Moderate Update — Windows Vista and Windows Vista Service Pack 1,Windows Vista x64 Edition and Windows Vista x64 Edition Service Pack 1, Windows Server 2008 for 32-bit Systems, Windows Server 2008 for 32-bit Systems, Windows Server 2008 for Itanium-based Systems.  (Windows Server 2008 Core Installation affected)

These were the only I could find that I expect to be deployed on the next windows updates.  I expect the really bad updates they are going to wait till last minute to tell anyone.  When they become available I’ll let you know which ones and how quickly they need to be installed.

The Cricitcal and Moderate Update for Microsoft are the same but since the NT Kernal is used for Vista and the Servers it isn’t affected as bad as the Window’s Kernal.   I would guess it will be a core installation program that would be the culprit and Microsoft is going to patch it.   I won’t find out about it till Tuesday but Microsoft has said it will only be a few updates so that is good.  We will have to wait and see!!

Upcoming Patch Tuesday

[ad#ad2-right]I wanted to get prepared for the updates for this Tuesday and I thought I’d go through them and list what Microsoft said about each.   These are what’s been said on Technet and I am sure there will be more.   Each one of these don’t look to serious but I will post Tuesday if there is anything I’ve missed on this post.   As you might know this is not set in stone but just the direction of Microsoft for this Months Release.

KB955839

Update for Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP

Install this update to resolve an issue that is caused by revised daylight saving time laws in many countries. This update enables your computer to automatically adjust the computer clock on the correct date in 2008. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Server 2008 License Terms.

[ad#ad2-left]KB957388

Update for Windows Server 2008 and Windows Vista

Install this update to resolve a set of known application compatibility issues with Windows Server 2008. After you install this item, you may have to restart your computer.

KB890830

Windows Malicious Software Removal Tool

Microsoft released the Microsoft Windows Malicious Software Removal Tool to help remove specific prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, Windows XP, or Windows 2000. After you download the Microsoft Malicious Software Removal Tool, it runs one time to check your computer for inflection by specific prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection it finds. Microsoft releases a new version of the tool every month.

[ad#ad2-right]KB905866

Update for Windows Mail Junk E-mail Filter [November 2008] (KB905866)

Install this update for Windows Mail to revise the definition files that are used to detect e-mail messages that should be considered junk e-mail or that may contain phishing content. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Vista License Terms.

I am sure there are going to be others but right now this looks like the normal things Microsoft sends out.  I am sure they are keeping a tight lid on the really serious stuff until last second so I’ll have to report the really important stuff Tuesday.