Thinking to this very incident looks to something out of the movie “Lemony Snicket’s A Series of Unfortunate Events“.  I won’t go into much detail but here is what I want answers to about the PIFTS.EXE.  You see after I have read a great article talking in detail about this, I have also come to the conclusion something isn’t right.

[ad#cricket-right-ez]The blog owner known as Anshar in the forums on the Symantec points out some key events. He wanted to point out that the users who were posting were not violating the TOS and was posting questions that look to asking about this file. See screen capture of what I took. This one picture doesn’t prove his theory in whole, but does bring up some suspicions. This actually might be them trying to find a ‘scapegoat’ so to speak. He also talks about what others are asking? What is PIFTS.EXE? People seem to still have not be answered that question.

Although, in Norton’s defense there seems to be a lot of information that they have to sort through. I’ll admit this information people are asking should be really simple to find in the Symantec Databases somewhere. I will not say they are hiding anything major but I do think something is going on that we are not aware of. Here’s some other thoughts to considers? If Norton needed to find out who was using Windows 7, couldn’t they of asked or even made a simple site redirect to find that information, after all anytime you visit a site you have that information sent to the stats. I could in theory find out how many visitors are visiting from Macs and how many are on older systems. That would be very easy to do with Google Analytics.

Now with that said let’s talk about Why it took almost a whole day for them to release a public statement about what happened.  I might be wrong but if I was a stockholder, I’d of demanded them to send that out ASAP instead of waiting 20 to 24 hours.  Although I’m not trying to make any more conspiracy theories, I do think the Streisand effect came into effect and people are feeling like Norton did something they shouldn’t have.  In which case, Norton probably made “A fail whale” attempt of making it better when they started to delete the post.

I’ve been watching the Norton forums trying to make sense of all this, and I do know that Norton have lost people’s faith in them and people are removing their product off there systems if Norton doesn’t start answering questions that need to be answered.

Norton has released the information of PIFTS.EXE and what it does. Although I am sure people are going to argue about what it does or doesn’t. I wanted to post this for people to check out and consider for yourself.