How did I get a call for a Technical Support Specialist position?

I’ll tell you what I know and It might seem down right strange but it happened.   I applied to a company on Tuesday, the day after labor day.   Since this was labor day weekend, most places don’t work on Monday.   This job was put up on the local Indeed.com job boards, and they just put it up that morning.   I applied for the job and I kid you not, they called me like 30 minutes after I applied.   He even said I was the first one to apply.   We Talked for like 10 to 20 minutes and it seems really promising, and he said He’ll get back with my later on this week for a possible in person interview.   So How did I do it? What’s the secret?  I am sure people are curious to know what did I do to get him to pick up that phone to call me.

Cover Letters

The first thing I did was construct a cover letter, telling the potential employer why I was a good match for the job and give examples to that extent.   Indeed even has an example of a good cover letter to use as a template.   I did use that to at least get ideas on how to make my own cover letter, you can even find some good sample cover on the web for IT support.  Draw on what you have done, or what you have learned in the past to show how you can be a valuable employee to the company that you are applying to.

Have Relevant work experience

I don’t say this lightly, if you are going to try to go into technical support, then you will most likely have to something to show that you have experience working on computers or know how a computer works.   I’ve heard time and time again people applying to a job and not having the experience to back up the job.   They aren’t going to make you have all the requirements but they will want you to have some experience with customer service and even computers to do the job they might be looking for.   This guy I talked with today he’s had people who would apply and only put down they work for burger king or some other fast food restaurant and not show they know anything about technical support for the job they are looking to hire.   This might be a reason why they didn’t call back or consider your application.

 Be Honest on your Resume

Some people try to embellish there job skills but a hiring manager will know when they talk to you that you might not have the experience they are looking for.  You might not even get that job that you wanted because you wasn’t completely truthful on your resume.   I’m not saying it will stop you from getting that job or it might not even matter in the long run, it however will be hurdle if the hiring manager suspects you weren’t completely truthful on your application or resume.   So why not start off on the right foot and just be honest with them in the application process.

These are just a few things you can do to help get you that job you are looking for.   I’m sure these are nothing new to some of you but I thought I would at least talk about it as I go through the hurdles of getting hired and trying to find a job that I have always wanted to do.   It can be difficult to find that job and this might just help someone out that is looking into the job field.