Tag: Interview

Getting the interview and how I will be ready for those questions

Paul

Young Man on a Job Interview

Getting that interview

I talked about the job market and how that will be more difficult to find a job. That seems to be changing for me.  If you didn’t read my post about Tuesday’s call, I will go back and say it was quite a surprise to get a call 30 mins after I applied a a technical support specialist job.   Fast forward two days, they call me and setup an interview time for Next Day.  This would be the Thursday after the call on Tuesday and my Interview is Friday.  So that’s been my week this week.   I am not sure what to think, but I thought it would be a good idea to at least talk about how to know what questions they might ask me or what even if I should have questions to ask them.

Questions and Answers

Some of the questions I saw and looked over came from Indeed and other hiring sites but I compressed them into a small subset of questions and you can go back and see what they might want to ask you in your interview if you ever have one for a technical support specialist.  Although this won’t be exactly what they might ask you but you should at least be somewhat prepared for the questions they ask you and have a few good answers waiting to give back to them.   I am sure what you do is going to be a little bit different from company to company but you should at least have a few good answers ready.

  • What made you get into technical support?
  • What is your troubleshooting process? (see some of how I troubleshoot motherboards post issues)
  • Where do you see yourself in five years?
  • Why are you interested in Technical Support?
  • Why should we hire you?
  • What do you feel your strong Points are?
  • What do you feel your week points are?
  • What’s your strength
  • Why do you want to work here?
  • Why did you apply to our company?

These are just a few of the questions that they might ask you for a technical support job.  I’ve went through as many sites as I could just to see what they might ask you but every site including Glassdoor has many different questions that might be relevant or not.   No matter how well we prepare, there will be that questions that might be a surprise to you and you should approach it with the best intentions.   Always remember that you are there for a reason.

Tell me about yourself?

That’s either where it begins or it ends depending on the interviewers point or if they need to know a lot about you.  The one thing I can tell you and know it works is being yourself and always smiling.  If they are going to hire you, that because they see potential in you.   That’s pretty much how I see it.   They are looking for the ideal employee but in life we rarely find that perfect person to fit the job description.   This is why you should always apply for jobs that might not seem like your a good fit.   You’ll know when they call you, take the ques from how they communicate with you.  Are they trying to be helpful?  are they trying to learn more about you?  are they open to your questions?  Sure you’ll have questions and that is a good sign that you want to know more about the company.  Also do some research on the company and be prepared to know more about it and that way you could be ready for those types of questions.

As you can see it is a whole new world for people to hire employees but most of the time it’s just takes a little bit of effort to do the job right and nothing we say or do will ever make the greatest impact that knowing we are making a difference each and every day in someone’s life.   What’s your experience been with interviews?  How’d that go for you?  why not leave a comment and talk about it with others who might want to know what to expect.

How to get that phone call for a potential computer technician job

Paul

Hiring now concept on bright office workspace background

How did I get a call for a Technical Support Specialist position?

I’ll tell you what I know and It might seem down right strange but it happened.   I applied to a company on Tuesday, the day after labor day.   Since this was labor day weekend, most places don’t work on Monday.   This job was put up on the local Indeed.com job boards, and they just put it up that morning.   I applied for the job and I kid you not, they called me like 30 minutes after I applied.   He even said I was the first one to apply.   We Talked for like 10 to 20 minutes and it seems really promising, and he said He’ll get back with my later on this week for a possible in person interview.   So How did I do it? What’s the secret?  I am sure people are curious to know what did I do to get him to pick up that phone to call me.

Cover Letters

The first thing I did was construct a cover letter, telling the potential employer why I was a good match for the job and give examples to that extent.   Indeed even has an example of a good cover letter to use as a template.   I did use that to at least get ideas on how to make my own cover letter, you can even find some good sample cover on the web for IT support.  Draw on what you have done, or what you have learned in the past to show how you can be a valuable employee to the company that you are applying to.

Have Relevant work experience

I don’t say this lightly, if you are going to try to go into technical support, then you will most likely have to something to show that you have experience working on computers or know how a computer works.   I’ve heard time and time again people applying to a job and not having the experience to back up the job.   They aren’t going to make you have all the requirements but they will want you to have some experience with customer service and even computers to do the job they might be looking for.   This guy I talked with today he’s had people who would apply and only put down they work for burger king or some other fast food restaurant and not show they know anything about technical support for the job they are looking to hire.   This might be a reason why they didn’t call back or consider your application.

 Be Honest on your Resume

Some people try to embellish there job skills but a hiring manager will know when they talk to you that you might not have the experience they are looking for.  You might not even get that job that you wanted because you wasn’t completely truthful on your resume.   I’m not saying it will stop you from getting that job or it might not even matter in the long run, it however will be hurdle if the hiring manager suspects you weren’t completely truthful on your application or resume.   So why not start off on the right foot and just be honest with them in the application process.

These are just a few things you can do to help get you that job you are looking for.   I’m sure these are nothing new to some of you but I thought I would at least talk about it as I go through the hurdles of getting hired and trying to find a job that I have always wanted to do.   It can be difficult to find that job and this might just help someone out that is looking into the job field.