Tech Support – Paul's Tech Talk

Cricket Wireless Broadband Card — How to get better speed!

PaulDecember 14, 20081 Reply

After buying the card last month, I did a quick review about the broadband card. I wanted to talk about the speed problems that I had when I first used the modem. Here is how to possibly getting better speeds when you use your card. First off, you will need to disconnect from the internet and go to your quicklink mobile application:

cricket-wireless

You will click on “Tools” and then hit ‘Activation’. If you have it fail on your the first time you should reboot your system then try to do the activation after reboot that should fix the activation problem.
newspeedtest As you can see after I did the activation of the modem, my speed went way up from the last review. I thought I should talk about how you could possibly fix this. I called tech support over this to get a better speed.

This is where I learned about the activation. If you move or go to another City or travel to far, you will need to tell the modem that there is a new tower closer to you. It seemed to of really boosted my performance when I go to places on the internet. So if you come up with some cool tips or tricks to help others by all means leave a comment. After this problem is fixed and the speed seems to be coming more and more, I’d like to recommend everyone who reads this article to go buy the A600. It is really a fast little modem and more reliable to boot. My other review was incomplete because of the speed problems I had but now it is fixed and I am really happy!!!

Get your Cricket Broadband to Activate Manually!

PaulNovember 19, 2008

[ad#cricket-1]I recently bought a Cricket Broadband USB for 40$ a month. I tried to get the system to activate it automatically but that kept on failing. Finally called the tech support and found out this little tip. So here is how you manually activate it:

Once your are to the Quicklink Mobile Menu you will want to hit Control-D:

It will bring up this:

The Password to get into manually activate your Broadband USB card is six zeros no more no less!!

Once your enter the password your will get this screen:

[ad#cricket-1-1]Activation Code : Same from above Six Zero’s

Phone Number : The Phone number that is your broadband card

The IMSI (Min) Code : You will find that in the Indirect Dealer Copy. It will be the one telling you another number. In mine it said this:

“In order to program your phone, you will also need the following number (###)###-#### (MIN)”

Enter that number in there without any special characters it would be ########## and then press enter. Close out the Quicklink Mobile menu and reload it. Then click Connect and you should be ready to go!!!

Linksys Tech Support Misprint Leads to Phone Sex Hotline

PaulNovember 29, 2007

I hit Circuit City with my mom on Black Friday to pick up the greatest and cheapest router ever, the Linksys WRH54G, costing a slim Andrew Jackson after the mail-in rebate. As far as I could tell, there was only a single flaw with the thing: the toll-free technical support number in the manual wasn’t that at all, but a promotional line for a “stimulating conversation” service. Hear it for yourself in the call video above, and check out the manual after the jump.

Even the best laid plans go wrong. I hope Linksys corrects this!!

Find Tech Support Answers at Satisfaction

PaulNovember 29, 2007

Tech support website Satisfaction walks the middle ground between the extensive, but nameless, answers found on community forums and official, but not always extensive, answers from company reps. Covering webapps, gadgets, and desktop applications, Satisfaction has more than 400 companies being discussed, and some of them, including Google, Sandy, Twitter and Microsoft, have actual employees helping to answer questions and troubleshoot. If you ask a new question, Satisfaction emails you when the answer appears, or you can follow the thread via RSS. It’s not an all-in-one stop yet, but especially for help with webapps and newer programs, it’s a good place to find help beyond the FAQs.

Satisfaction [via MakeUseOf.com]