Tech support website Satisfaction walks the middle ground between the extensive, but nameless, answers found on community forums and official, but not always extensive, answers from company reps. Covering webapps, gadgets, and desktop applications, Satisfaction has more than 400 companies being discussed, and some of them, including Google, Sandy, Twitter and Microsoft, have actual employees helping to answer questions and troubleshoot. If you ask a new question, Satisfaction emails you when the answer appears, or you can follow the thread via RSS. It’s not an all-in-one stop yet, but especially for help with webapps and newer programs, it’s a good place to find help beyond the FAQs.
