Malwarebytes – Paul's Tech Talk

How Malwarebytes Pro and SuperAntiSpyware Pro keeps me safe!

PaulAugust 21, 2013

Malwarebytes and me!

I’ve been using Malwarebytes Pro for the past few years. Ever since 2009, I’ve used Malwarebytes Pro has always been my go to for getting rid of those really hard to get rid of viruses and malware! I must say I haven’t had a virus or malware on my system yet. I often travel to libraries and other such places where you never know what may happen. Even though I use VPN4ALL, also to help protect my privacy, it doesn’t make me invisible to viruses and malware!

Over the Past 4 years!

I’ve had to disinfect my sisters computers and some other family members who have yet to learn that you have to keep your antivirus up to date and current. The problem is AVG and other are only valid for one year. Unlike them, Malwarebytes Pro is a lifetime license. No matter how long you use your laptop or desktop you keep getting updates on software and virus definitions.

SuperAntispyware and Malwarebytes!

I use SuperAntispyware Pro and Malwarebytes Pro in tandem when I need to remove a virus or malware. Both of these are sponsors of the blog, and I earn a little commission when you buy using these links. With each of these you get a lifetime license and this saves me money because I don’t have to worry about buying a anti virus license every year or two. I’ve probably saved several hundred dollars from not having to buy new licenses. Although I am probably one of the few who know about what could happen if you click links your not sure of. So by saying these have stopped me from getting a virus may be a overstatement on my part.

I could go on!

If I just kept talking about these two products you would probably get tired of hearing me. I have had much success with both of these products to keep and also help get rid of those really troublesome viruses and malware that may be hidden on your system. This isn’t going to be over but this will be coming back. If you know someone who might need to know about a good Antivirus Software or Antimalware software. Send them to these two sites and I am sure there problems are going to go away quickly.

Internet Security 2013 Scareware and You!

PaulMay 21, 2013

Interesting Story

My Brother-in-Law had this come up on his computer and he needed help getting it removed. Some of the symptons were it would constantly say the file being executed had a virus and it would prevent you from loading any and all programs. Anything you do with your computer whether trying to remove this from your desktop was a hassle. I did have to do some things to remove it but I will talk about that in a few minutes!

Malwarebytes And SuperAntispyware!

If it was for Malwarebytes and SuperAntispyware, this would of been even harder remover than previous. I must say when I first install these a few years back, I didn’t know how well these guys worked and kept my system clean. I decided to try these two on my broather infected system to try to remove this scareware.

Removal of this virus!

If you are like me you probably used Google to find out how to remove this virus but I think the virus makers are getting smarter because it wasn’t as easy as it was a few years ago. They made it virtually impossible to find the answer with the computer you have that is infected. So you have to hope that you have another system to do the searching for the answer of the removal. Here is what I did to help remove this malware and scareware:

Startup in Safe Mode [LINK]
Login as Adminstrator
USE MalwareBytes and do a FULL SCAN, this will take a while and once done remove what you see.
Do a System Restore [LINK]. The Earlier the Better.

Once you have did those restart your computer then you should be able to install Malwarebytes to all users. When you can do that you are basically home free. Just install it again and do a full system scan, to help make sure you get rid of this scam and scareware malware. Once you do all this, if Malwarebytes did what you needed, it might be time to upgrade to Buy Malwarebytes Now!

I really am glad I had a full version of Malwarebytes to remove this annoying little scam and scareware. My brother is happy and I am happy.

Paul Sylvester

Why Self-Fulfilling Malware causes problems!

PaulMarch 28, 2012

Self-fulfilling malware? Yea Right!

A self-fulfilling prophecy is a prediction that directly or indirectly causes itself to become true, by the very terms of the prophecy itself, due to positive feedback between belief and behavior.

Via Wikipedia

It’s not really a prophecy but yet it is to a point. I’m not saying that it is self-replicating or anything of that nature, but I am talking about how it has evolved over the last few years. If your like me, you get a lot of calls from customers who insist that they have a virus because of a various number of reasons. Some fo them could saying, they are getting warnings, others that I’ve seen just said that their system is really slow and thus they think they have a virus slowing down their system. I’m sure you have many examples of this and thus you know what I am talking about. There have been many customers that I’ve had to deal with about just that. They think it is a virus are pretty much won’t accept anything else but that, I’m sure I am not alone when it comes to you own small business.

Dealing with the Customer!

In many ways you probably like me, you try to insist that they don’t have a malware but yet they are coming up with ways why they do. I’ve got a few tips to help deal with those types of customers who think they HAVE to of gotten a virus or malware along the way! I’m going to share a few with you that might help you with your own customers.

Customer is always right! (And some that are just not right!)

The first thing I do is tell them it will cost them a certain amount of money to diagnose the problem and thus this will likely turn them away from you and help you help those who really might need the technical help. I do recommend not charging a lot because if they do have a virus and don’t know how to remove it then you could be loosing a value loyal customer. Consider charging something like a 30 minute fee to diagnose the problem, what ever you hourly fee is probably about right. Something else you might want to consider, is to make it free if they have a virus or malware!

Give Customers Free Resources!

If your see my site, you will see that I offer a free Antivurs URL for anyone who might not want to remove their virus themselves but then again. I warn them that they do this at their own risk and maybe give them some more resources if you know of any. This will help you with the customers that might need the extra time with their problems. I don’t like doing this option but it is a good option if you don’t have the time to worry about those customers.

These are just my few options that I have come to use, maybe you have another way to do it and would love to hear your stories.

Paul Sylvester

How computer viruses use word of mouth to infect systems!

PaulMarch 8, 2012

Social Networks Hype Cycle (Photo credit: fredcavazza)

Social Network is Culprit!

I remember some very interesting Facebook, Twitter, and other social media sites used in the past to get people to click on an infected link. This is one of the oldest techniques. The virus post something on your twitter account or your Facebook account about something really interesting. Even if you trust your friend, sometimes the friend or twitter account that you know aren’t really in control of what they post. This is the first line of trust that the virus makers use to spread their viruses until other computers and systems. You should never click any link unless you know where it is going. Although this is becoming less and less troublesome, I am sure it isn’t going away but just biding it’s time to come out and strike another day.

AVG 8.5 Free Version Best on my system

PaulAugust 25, 2009

Pcworld has a released there top free Antivirus software picks. Now let’s be clear on this, I am an a average user, and have tested these products out on my own laptop plus others and here is what I find.

According to Pcworld, Avira Antivir Personal is the top pick and claims to block 98.9 percent of samples:

Such less-than-friendly default behaviors make Avira AntiVir Personal a better choice for tech-savvy users who know how to muck about in the settings. If you’re willing to put up with a somewhat clumsy interface and the recurring pop-up ads, in return you’ll enjoy top-notch, free protection against malware. It’s not a bad trade-off by any means.

[Via Pcworld : Avira Antivir Personal Antivirus]

[ad]Now with Pcworld saying it isn’t a bad trade-off to have the Pop-ups and the default behaviors of this program, it doesn’t make me want to use this program since I am a gamer and the pop-ups would interfere with playing online games, not to mention if your not that tech savy person you’d have a lot of head scratching to figure out this program.

Then we go to the Second pick and Avast Antivirus Home in this pick Pcworld claims to blocking 98.2 percent of samples tried with this program:

Avast Antivirus will do a decent job protecting a PC from malware, but if you’re willing to put up with a less-than-perfect interface (and some ads), you’re better off going with Avira’s top-notch blocking.

[Via Pcworld : Avast Antivirus Home Edition]

Now unless you want to be scratching your head on this product you have to go through the Tutorial that pop-ups after installation to walk you through how to use this product. Then there are some more ads that popup during the day that reminds you that this is a free program and suggesting you pay for it. Also you will have to register with Avast to get a personal free license to be able to keep this program running on your system. The interface of this Antivirus makes you think you will be playing music, which can cause some confusion when it comes to understanding this product.

Third place was AVG 8.5 Free edition according to PcWorld. With there being no pop-ups reminding me this is a free product. Also the easy to understand interface also makes this very user friendly. I also like the Linkscanner and blocked 95.8 percent of the samples meaning it is still rather good to use for the daily user who wants a less intrusive pop-ups or ads. AVG has not yet done a pop up with me but it is far less annoying than the others because of the interface and the ads that are shown in the main program.

Now if you want to add even more security to your system and keep it cheap as possible I would suggest Downloading and using SUPERAntiSpyware and Malwarebytes. These with AVG 8.5 Free edition to better protect your system and these don’t interfere with AVG and actually helps boosts the removal of virus, Trojans, and Malware.

Download Malwarebytes

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