It happened to me!
If you were watching my site the last day or so you would of come to notice a message. The messages was ‘ERR_SSL_UNRECOGNIZED_NAME_ALERT‘. I really don’t know how it happened or even why it happened. I have been using the free SSL certificate from Let’s Encrypt, I really believe that they want to do everything in their power to give bloggers and other websites a chance to encrypt their data even if they don’t have to. I’m currently using Hostgator and I have always keep with them, when I am using my blog. They walked me through the process of fixing this issue.
My experience with it all!
I was told by Jetpack that my sit was having intermittent connections and that my site appears to be offline. This is strictly and automatic support for WordPress and it is basically just pinging the server from time to time. I proceeded to my website and saw the error. I’m not a novice at this and went searching through Google. I can usually find what I am needing to solve this issue. I found at Stackflow Community Questions sections about this same exact error. Then I tried the same exact process the guy did to see if I could resolve this issue. It seemed to work for the most part. I tried to force WordPress back into non secure connection and I could log in to WordPress dashboard. I couldn’t connect to my FTP server with and I knew it had to be an issue with the SSL certificate. I’ve never known this issue to be anything but that because I couldn’t login with FilleZilla to my server.
Hostgator Tech Support
I chatted on live support with Tech support for about an Hour and we continued back and fourth about what is causing this problem. I honestly thought it might be having to do with Sitelock and Let’s Encrypt but we moved through the process of getting this issue fixed and finally he uninstalled the certificate and couldn’t reinstall it but couldn’t due to Sitelock. Then the site started giving me the error Code 30. I talked to support all the while and he tried a few more things but ultimately he had to create a ticket for them to fix it. I wasn’t too worried that my site would be down too long but I did at least want to tell you my story. They fixed my site with in an 2 hours of the ticket being created and everything seems to be working. In the end, they had to install the SSL certificate manually and configure the server to accept Let’s Encrypt. It’s free and I am hopeful that this will only happen once and nothing else will happen.
More Security equals more Problems!
I’ve always believed in security and I will always believe it in. Even though we have more security we will have even more problems but the more problems we solve the quicker the problem can be identified and we can go back to what we do best. Nothing will ever be fool proof and I am sure I won’t be the last website to have to deal with this type of technical issue! Did it happen to your website, why not tell me what you did to solve the issue? Got any advice for others why not leave a comment.
