It can be challenging to have a CPS(Central Print Server Infrastructure) due to a lot of demanding things. This is the nature of allowing users to print to one location can bring on so many problems with how the IT people deal with it can seem almost impossible to some and down right chaos to others. After all, we have to deal with printing issues from time to time and even the unexpected problems that might arise. For instance just in September, Microsoft released an update to the Print spooler and point to print features to cut off access to a zero day vulnerability called “Print Nightmare”. Microsoft has stated in the past this was always a feature and not a bug, but I am sure that people may think this shouldn’t of been a feature to begin with. Even then, you still have issues with having to fix the issues that Microsoft broke in the updates that are supposed to fix those other issues. The Cost alone of productive might be hindered by the fact that workers can’t print what they need to print or have access to scan the papers they might need to scan to email or to use in production.
IT support
It will cause challenges to the IT support because it might not be as easily seen as you might expect with the current climate of people working from home or remote support. After all, you don’t have any way to physically touch the printer or to examine the printer in details to know if it is a software or hardware issue. This can be an issue on itself because some printing issues are both hardware and software in the same light. One might look like a software issue but later find out it is a hardware issue because the manufacturer has determine the EOL(End of Life support) for that hardware. In the end the printing to a centralized printer can have some good and bad benefits to all.
Acceptance of Printing
Even the accepting that you can not print can even be a challenge for the office staff. There will be days you can’t print and there will be days you can print. The office team will have to have ways to get around those challenges day by day. They may eve have to come up with backup plans in case they may need to print something that day and we have issues just like this. Although those are probably few and far between due to the how we are more dependent on email now a day. It however isn’t something we should over look because of just how much people may need to use a printer. There will always be a need for paper backups and there will always be a need to snail mail a form. These are the challenges they will always face and we must accept that we will be there to fix their issues when the need arises. Do you agree or Disagree?
