I’m interested to hear your thoughts on the Awe over the next week weeks. I, too, had a Kyocera Rise. It operated horribly, so I’ve switched to the ZTE Awe.
I think you’ll be very impressed. I’ve only had it a week, but I’m very happy with it so far.Audre
Electronics aren’t supposed to be cheap!
When we first starting making computers and cell phones, it costed an arm and leg to have those really nice slow systems. At the early age of all this, it was consider the best there was for electronics and everyone was at AWE over it! I don’t think we ever really imagined that the price of electronics would go down to almost nothing. I’m currently working on a laptop the Acer Chromebook 11.1 Display and later on I will review it fully. The problem with some of the stuff that is so cheap is in several places.
Companies don’t care!
When we first started having problems with computers you can bet Dell and Microsoft did everything they could to put the customer first. Now a days we have companies like Apple who is slowly getting to the point of using math to figure out just how much bad components can we get away with and still make a profit. I am sure each and every company does a full cost analysis on price versus failure of the products they sell or are indending to sell. Not to say that isn’t a bad approach but it is definetly flawed in my opinion. If they were more worried about the cutomer they would of been more successful because when Amazon US started off they never had to worry about advertising. They used the word of mouth from other customers to drive their business because they believed in the customer first philosophy.
Customers don’t care!
Now this is probably going to spark some kind of controversy and I am sure I am not the only one seeing it but customers, that is you, have gotten tired of complaining to the companies. Since they don’t care, you know you can fix the problem so you accept it and go on with your life. This should not be the normal response, when A company I have a beef with wrongs me and I know they have. I will not tolerate it and either call them up to fix it or take my business elsewhere and then they will not get any more income from me!
Quality has went the way of the Dinosaur!
Yep, It isn’t nothing new but if we expected quality then those electronic devices would probably be not so cheap and worthless. I also know that quality is the key point in all three reason but it is the most important reason. Companies who try to intragrate quality and start caring will be a two fold process. Customers will recommend them more, and they will get a loyal customer base. If you try to trick a customer and think they are dumb, then you must think your smart. In truth, customers know what they want and how they wasnt it but they are fed up with the way they are treated when problems arise.
Is there a company that you would like to see fixed? Have they Wrong you? Let’s discuss it in the comments!
